If your order has been received in an unacceptable condition, please contact customer service so that we can, at our discretion, arrange either a refund or a replacement.
All we need is a photograph sent via email of any damaged goods.
Refund policy
REFUND POLICY
Please order carefully as we cannot exchange or refund goods due to the perishable nature of the product.
We can only cancel and refund your order if it has not yet been shipped. Once your order has left our warehouse we can no longer process a refund.
Please see shipping information for information on when we despatch orders as the majority of our orders are despatched the day that the order is received.
Please contact customer service on 1300 258 828 as soon as possible if you wish to cancel an order.
